In Ohio, Human Service Transportation is currently provided in a fragmented and inefficient manner.
There are 14 state agencies that invest at least $500 million annually to transport their clients and customers to jobs, medical care, and other destinations. These journeys make it possible to lead meaningful, productive lives. However, each agency has developed its own programs, policies, and procedures for transportation without structured coordination with other agencies. At the same time, people often don't have a way to get to jobs, the grocery, and other destinations.