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Pilot Formation Process
The Mobility Ohio Committee has identified these strategic steps to develop the pilot:
- Seek input and communicate effectively with state and local agencies and other stakeholders and funders.
- Analyze various funding streams and policies to determine where inconsistencies can be minimized so more trips can be provided, more cost-effectively, with less paperwork.
- Develop, align and coordinate transportation provider standards across multiple state
- and local agencies to ensure consistent, high-quality and affordable service to clients and customers (e.g., driver and vehicle standards).
- Develop and implement scheduling technologies to allow clients and customers to schedule trips at one central location by phone or online.
- Use a combination of existing and new brokerage transportation service and software models to schedule, dispatch and broker trips within one software system. This will allow
- all HST trips to be tracked and reported, with costs shared among multiple funders, then invoiced to the appropriate funding agency.
- Develop a tool for transportation providers to determine their own rates using a consistent rate setting methodology based on fully allocated costs.
- Establish a driver, vehicle and provider oversight database (e.g., drivers, vehicles, vehicle ADA accessibility). This tool will ease the process of tracking and ensuring driver and vehicle requirements are met.
- Establish key performance indicators to report pilot progress and measure outcomes.
Pilot Region Stats
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The Regional Transportation Resource Center's (RTRC) Role & Responsibilities
As the pilot region’s administrator for community transportation, the RTRC will establish contracts with qualified for-profit, non-profit and public transportation providers and ensure compliance with consistent, updated safety and quality standards that meet or exceed the requirements of the individual HST funder agencies and federal transportation regulations.
The RTRC will also serve as the hub for mobility management activities throughout the four-county pilot area. The RTRC will focus on finding solutions to unique and unmet community transportation needs in the community through travel training, planning and education. The RTRC’s mobility management section will coordinate community outreach and ensure the ongoing implementation of goals and updates to the Region 9 Transportation Coordination Plan. Clients, customers and employers with unique transportation needs will have the opportunity to connect with a county mobility manager for assistance.
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