The Ohio Department of Transportation (ODOT) has a responsibility to uphold the requirements of several civil rights statutes, specifically, the Americans with Disabilities Act (ADA) and Title VI of the Civil Rights Act of 1964 (Title VI).
As such, any person who believes they have been denied the benefits of or excluded from participation in services of any program or activity administered by ODOT or one of its sub-recipients (i.e., a local government, city, county, township, transit provider, etc.) may file a complaint with ODOT within 180 days of the alleged discriminatory conduct.
- ADA related complaints are based on your status as a disabled person or your perceived status as a disabled person.
- Title VI complaints are based race, color, national origin (including Limited English Proficiency). Additionally, complaints based on sex, age, or low-income status area also accepted.
Complaints can be submitted using our online complaint form, or if requested, a paper version of the complaint form can be provided.
All complaints are considered formal and are required to be signed per Title VI regulations.
Paper complaints forms, once completed should be signed by complainant, and mailed to the following address:
Ohio Department of Transportation
Division of Opportunity, Diversity, and Inclusion
Office of Civil Rights Compliance
1980 West Broad Street, Mail Stop 3270
Columbus, OH 43223
If using the online form, an electronic signature will be required. Upon completion, a confirmation email will be sent to the complainant.
Once the complaint is reviewed by ODOT, we will reach out to the complainant via the contact information provided on the form and discuss next steps in the complaint process.