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Roadway Defects and Damage Claims




U.S. and State Routes

outside of municipalities

Ohio Turnpike Infrastructure Commission



U.S. and State Routes

inside of municipalities


The Ohio Department of Transportation is responsible for the state system of roads, which includes all interstates, as well as federal and state routes outside of municipalities.

If you have experienced damage to your vehicle on a state system roadway as a result of a pothole, debris on the road, other roadway defect, or from an ODOT or ODOT contractor's vehicle, please use the green LAUNCH button on this page to fill out a reporting form with information about the incident. Your information will be forwarded along to a local ODOT district office for attention.

Once the Defect or Damage Incident Report is submitted, ODOT will contact you via email if provided, or alternatively telephone, within the next two (2) business days to let you know what entity to contact to file a claim.

To report a defect or damage incident to ODOT:

  • Please use the green LAUNCH button to access the form. Select options and provide information to the Ohio Department of Transportation about the location and incident.
  • Providing ODOT with detailed and precise information regarding the reported location – especially the date, time, route and location (i.e. mile marker, cross road, or exit) – is important and will assist ODOT in providing you with the correct information to file a claim.
  • Consult ODOT's map resources or other online mapping resources such as Bing Maps, Google Maps or Mapquest to help identify location details. 

Please use the chart at the top of this page to determine if ODOT is the proper authority to contact regarding your concern. If the identified location is on a local or municipal roadway and not on the state system, you should first try to contact the specific agency (city, county, township, etc.) with jurisdiction for that location.

​​Thank you for your help in identifying and addressing roadway issues and concerns.